Legal Notice
Entity
Official Name: HEMERA - Comércio de Colchões, Sociedade Unipessoal Limitada
Corporate Identity Number: 515218110
Company Headquarters: Rua Comendador Álvaro Rola, 140, 3880-345 Ovar, Portugal
Trademark
HEMERA is a Portuguese registered trademark, registered as:
NATIONAL BRAND - N.º 623027, of Instituto Nacional da Propriedade Industrial.
Instituto Nacional da Propriedade Industrial is the Portuguese government agency responsible for the registration of trademarks.
Website
[EN] https://www.hemera-mattress.com
[FR] https://www.hemera-matelas.com
[ES] https://www.hemera-colchon.com
[PT] https://www.hemera-colchao.com
Contact
Email:
[EN] info@hemera-mattress.com
[FR] info@hemera-matelas.com
[ES] info@hemera-colchon.com
[PT] info@hemera-colchao.com
Shipping
The orders placed in the Online Store are sent by:
General Logistics Systems Portugal, Lda.
Rua da Bica, 10, 2669-608 Venda do Pinheiro, Portugal
Payment Options
Bank Account Information
Name: HEMERA C C SOC UNIPESSOAL LDA
Email: hemera@hemera-colchão.com
IBAN: PT50 0035 0230 00013342 130 52
BIC: CGDIPTPL
Bank: Caixa Geral de Depósitos, SA
Address: Avenida João XXI, 63, 1000-300 Lisboa, Portugal
Complaint Book
HEMERA has a Complaint Book in Electronic Format, available at https://www.livroreclamacoes.pt/inicio.
Conflict resolution
- Online Dispute Resolution Online Platform available at:
http://ec.europa.eu/consumers/odr/, pursuant to Article 14 (1) of the ODR Regulation, made available by the European Commission.
- Consumer Dispute Resolution Body:
CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Rua D. Afonso Henriques, 1, 4700-030 Braga, Portugal
geral@cniacc.pt
