Legal Notice

Entity

Official Name: HEMERA - Comércio de Colchões, Sociedade Unipessoal Limitada

Corporate Identity Number: 515218110

Company Headquarters: Rua do Tronco 375 SV 59, 4465-275, São Mamede de Infesta, Portugal

 

Trademark

HEMERA is a Portuguese registered trademark, registered as:

NATIONAL BRAND - N.º 623027, of Instituto Nacional da Propriedade Industrial.

Instituto Nacional da Propriedade Industrial is the Portuguese government agency responsible for the registration of trademarks. 

 

Website

[EN] https://www.hemera-mattress.com

[FR] https://www.hemera-matelas.com

[ES] https://www.hemera-colchon.com

[PT] https://www.hemera-colchao.com

 

Contact

Email: 

[EN] info@hemera-mattress.com

[FR] info@hemera-matelas.com

[ES] info@hemera-colchon.com

[PT] info@hemera-colchao.com

 

Shipping

The orders placed in the Online Store are sent by:

General Logistics Systems Portugal, Lda.
Rua da Bica, 10, 2669-608 Venda do Pinheiro, Portugal

 

Payment Options

 

Bank Account Information

Name: HEMERA C C SOC UNIPESSOAL LDA

Email: hemera@hemera-colchão.com

IBAN: PT50 0035 0230 00013342 130 52

BIC: CGDIPTPL

Bank: Caixa Geral de Depósitos, SA

Address: Avenida João XXI, 63, 1000-300 Lisboa, Portugal

 

Complaint Book

HEMERA has a Complaint Book in Electronic Format, available at https://www.livroreclamacoes.pt/inicio.

 

Conflict resolution

- Online Dispute Resolution Online Platform available at:

http://ec.europa.eu/consumers/odr/, pursuant to Article 14 (1) of the ODR Regulation, made available by the European Commission.

- Consumer Dispute Resolution Body:

CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo 

Rua D. Afonso Henriques, 1, 4700-030 Braga, Portugal

geral@cniacc.pt

EN